Area Sales Administrator

Are you passionate about hospitality sales and eager to grow your career in a dynamic, multi-property environment? At Prominence Hospitality Group, we’re looking for a driven, energetic, and strategic Area Sales Administrator to elevate revenue performance across our hotel portfolio and represent our brand with excellence! 

Location: Valley Forger Hotels to include - Homewood Suites, Hilton Garden Inn, Hampton Oaks, and the Tru by Hilton PA

Position Overview:

The Area Sales Administrator plays a key role in supporting the sales team by assisting with administrative tasks related to group bookings, events, and catering services. This is an entry-level position ideal for someone looking to start a career in hotel sales and hospitality. The role involves a mix of customer service, event coordination, and sales support, and offers an opportunity to grow within the company.

Responsibilities:

• Deliver exceptional service to guests, clients, and internal team members.
• Support the Area Sales Team by preparing group contracts, event documentation, and client communications as directed.
• Assist in creating Banquet Event Orders (BEOs) for catering events and help coordinate event details with clients and the hotel operations team.
• Handle inquiries and walk-ins for group and meeting room bookings, ensuring information is passed to the correct sales representative.
• Help manage group room blocks by entering rooming lists, confirming details with clients, and ensuring the Front Desk team has up-to-date information.
• Follow up on group and event bookings, ensuring all documentation is completed accurately and sales systems are up-to-date.
• Help update and maintain marketing materials and hotel collateral.
• Assist with site tours, promotional activities, sales calls, and customer outreach as needed.
• Maintain open communication with all hotel departments to ensure smooth coordination of events and bookings.
• Assist with social media updates and marketing efforts as directed.
• Perform other administrative tasks as required by the sales team.

Qualifications:

• No prior experience required, though a strong interest in sales or hospitality is a plus.
• Good communication and organizational skills.
• Comfortable working with computers and learning new software programs.
• Ability to manage multiple tasks and prioritize effectively.
• Friendly, approachable, and a team player.
• High school diploma or equivalent required.
• Language skills
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to communicate effectively before groups of clientele and/or Team Members.

Mathematical Skills

• Ability to calculate figures, apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Safety Policies and Procedures

• The Team Member in this position is responsible for following Forge Hospitality procedures, promoting safety, and identifying areas for improvement. The Team Member must be knowledgeable about and follow Forge Hospitality's Safety Manual. The Team Member will be reviewed annually on workplace safety.

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists, ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands

• The Team Member may frequently lift items up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.

Ready to Ignite Your Career? Apply Now!  

Join a team that values your growth and contributions. Click the link below to apply and become part of the Prominence Hospitality family!