Guest Service agent
Current Job Openings
Elevate Your Career in Hospitality as a Guest Service Agent / Night Auditor at Prominence!Three 3pm-11pm shifts , Two 11pm-7am shifts
Compensation: $15.00 to $18.00 per hour
If you are passionate about helping people and looking for a company that supports career advancement, we may have the perfect opportunity for you!
Prominence Hospitality is now hiring a Guest Service Agent / Night Auditor
Why You'll Love Prominence
We are deeply invested in our team and ready to IGNITE your career. Inclusive, Growing, Noteworthy, Innovative, Thoughtful, Empowering are the hallmarks of our company’s culture.
Competitive pay & incentives
- Training and development programs and opportunities for career growth.
- Work/Life balance and Employee Discounts - friends and family enjoy too!!
What you will do as our next Guest Service Agent / Night Auditor
- Be the “face of our company” to guests as you greet, register, issue room keys, answer guest inquiries as needed, and answer and transfer calls promptly and politely in accordance with Prominence standards.
- Showcase your attention to detail as you monitor cleanliness of lobby and other guest areas, maintain accurate front desk records and complete required reports, and sign purchase requisitions and invoices for expenditures for your operational area.
- Be a team player as we work hard and have lots of fun!
All while in a safe and inclusive environment that’s been ranked among the best workplaces.
What you need to be successful as a Guest Service Agent / Night Auditor
- Strong organizational and analytical skills with the ability to multi-task in a fast-paced environment.
- Possess a positive upbeat attitude and be an effective listener, prepared to understand and solve issues quickly both face-to-face and on the phone.
- Working knowledge of Microsoft Office and reservation management systems is a plus.
- Attention to detail, multitasking, and time management skills.
So, if you think that YOU are the right fit for US, let’s connect.
State House Inn
125 Room Hotel
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this Art Deco hotel include wedding services, a banquet hall, and a vending machine.
A complimentary on-the-go breakfast is served daily from 5:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Springfield? This hotel has 5500 square feet (511 square meters) of space consisting of conference space and 7 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 125 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
State House Inn is centrally located in Springfield, a 4-minute walk from Illinois State Capitol and 7 minutes by foot from Illinois State Museum. This hotel is 0.5 mi (0.8 km) from Memorial Medical Center and 0.7 mi (1.1 km) from Bank of Springfield Center.